Diagnosing and Solving a No-Cooling Issue in a Palm Desert Commercial Building

November 8, 2024

Diagnosing and Solving a No-Cooling Issue in a Palm Desert Commercial Building

At American Cool, Heat, Air & Commercial Refrigeration, we’re dedicated to resolving complex HVAC issues for commercial properties. In this recent service call to a commercial building in Palm Desert, we tackled a “no cooling” issue in one of the rooms. This post walks through our troubleshooting process, from diagnosing thermostat problems to inspecting compressor circuits and pressure switches.

Investigating the Thermostat

The client reported no cooling in a specific room, so we began our inspection there. After checking the thermostat, we noticed it was placed directly under the supply vent—a less-than-ideal spot for accurate temperature readings. The thermostat screen was blank, indicating potential power loss or damage. Closer inspection revealed corrosion on the contacts, so we cleaned them up and replaced the batteries to restore functionality. We also noted that nearby furniture could be bumping into the thermostat, causing additional wear. Relocating it slightly would improve its durability and accuracy.

Climbing to the Roof

After addressing the thermostat, we accessed the roof to inspect the HVAC unit. The roof unit controls multiple zones, so we checked each component to ensure no wiring or compressor issues. We verified that the blower motor was functioning and noted that regular maintenance was overdue, as we observed issues with dirty filters and potentially impacted coils.

Examining Circuit Components

As we moved through the diagnostic process, we identified a few key issues:

♦ Compressor Operation: Only one compressor seemed active. A quick check revealed that a low-pressure switch was open on one of the circuits, which explained the lack of cooling.

♦ Corrosion and Loose Wiring: Over time, the wiring can degrade, causing intermittent power issues.

♦ Dirty Coils and Filters: We noted airflow issues from dirty coils, impacting overall cooling efficiency.

Diagnostics and Observations

After testing, we determined that the low-pressure switch was malfunctioning and likely needed replacement. Additionally, high superheat indicated that the system might be slightly restricted, affecting suction pressure and further reducing efficiency. The repair process would include replacing worn parts and improving overall component alignment for smoother operation.

Further Recommendations

Upon finishing our diagnostics, we advised the client to:

♦ Replace the low-pressure switch to restore compressor functionality.

♦ Schedule regular coil and filter cleaning to improve airflow and energy efficiency.

♦ Monitor refrigerant levels as a potential small leak might have developed over time.

Conclusion

This service call highlighted several common issues in commercial HVAC systems: misplaced thermostats, overdue maintenance, and low-pressure switch malfunctions.

Regular preventative maintenance, repairs, and installation of upgraded components are key to avoiding these problems and extending the life of HVAC systems.

your commercial building is experiencing cooling issues or requires regular maintenance?

Our experienced technicians are here to ensure your systems run smoothly and efficiently, keeping your business comfortable year-round.

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No Commercial HVAC or Refrigeration job is too small or too far for us. While our primary branches are located in Palm Desert and Rancho Cucamonga, California, we’re dedicated to reaching customers wherever they are in need.

Proudly serving cities across California, including Indio, La Quinta, Indian Wells, Bermuda Dunes, Thousand Palms, Cathedral City, Rancho Mirage, Santa Ana, Fontana, Moreno Valley, Glendale, Ontario, Garden Grove, Palm Desert, Irvine, Anaheim, Riverside, Palm Springs, and extending to Los Angeles and beyond. Your satisfaction is our priority, no matter the distance or scale of the project.